In case you have not heard, social media is the word of month. People do not tell just one person that they do or do not like a business any more. They tell the whole world, all at once. And they do not wait a week to say what they have to say. They open up their smartphones and they tell everybody exactly what they are feeling while they are in the venue getting service from you.
And guess what? People listen.
Now you can choose to control what happens on these social media sites, or you can choose to let it go. The difference between the two reactions, you will probably never notice, because if you choose to let it go, you will never know what customers you would have had but for a hidden review that you never knew existed.
This is what we do for you. We help you control the uncontrollable, and get those customers in the door through social media efforts.